COMPASS software makes pool maintenance easier
Pool & Spa Service
COMPASS Work Orders consists of a combination of pool and spa work orders. The supplies needed for each type of work order are uploaded with the work order. The technicians have the ability to take photos of the pool and spas before and after service has been completed. Technicians can also capture photos of equipment to operate each pool and spa. The photos are stored with the customer profile and may be processed and stored with the work order from which they were taken. A customer receipt will be created from the work order and can be emailed to the customer once the work order is completed.
Individual Customer Details
The technicians are able to create notes with each work order that can be stored with the customer’s profile. The work order notes can remain with each work order or be copied to the customer’s profile. Reports can be generated from the Notes section and used for recall and marketing purposes to your clients.
Other System Integration
COMPASS was designed to serve as an electronic work order system integrating with several other accounts receivable systems and water chemical analyzer systems. One of the visions our owners had when developing COMPASS would be the availability to use the software as a marketing tool. COMPASS can generate reports to inform the owners and technicians of the pool supplies a customer may need along with reporting if a new pool liner is required next year. This information is also commented on the customer receipt with each work order. Emailing the customers special announcements or supply/accessory sales are easily handled. The marketing capabilities are endless with COMPASS and sure to be a quick ROI for your company.